Resources in this Episode:

Christine Schlonski [0:02]
Hi Gorgeous, this is episode number 034. And we are having back today to continue the interview Jorge Meléndez.

Jorge Meléndez [0:13]
Hi, I’m Jorge Meléndez and you’re listening to Heart Sells! with Christine Schlonski, enjoy!

Christine Schlonski [0:18]
Today we have the amazing Jorge Meléndez back with us and just in case you haven’t listened to the episode before, make sure you tune in. Jorge shared a wonderful story of how he learned to sell, what his very first sale was, how a millionaire just came out of the blue and gave him some advice, and consulting and coaching that helped him to see sales in a totally different way. And also it probably planted the seed for him to become a coach and consultant, because that he has done over the last 22 years.

Christine Schlonski [1:00]
He has served so far over 300,000 people from all over the globe, the Far East, Europe, South America, the Caribbean and the United States. And in his coaching, he focuses on ontology. That is a study of the language to identify limiting beliefs that staunches your growth. So he helps to define objective strategies and behaviors in order to achieve tangible, measurable and sustainable results. He also works with executives all over the globe and leads business consulting services that focus on impacting the culture of organizations through strategic interventions and corporate objectives. Clients include a Banco Popular, San Microsystems and IBM to give you a few. And I’m super excited he’s back today because now we’re going to dive right in. And he’s going to tell us more about his philosophy of selling, and also what he does to keep motivated, what kind of self-talk mantras he is using to manifest all the amazing things in his life. Have fun.

Christine Schlonski [2:24]
So what would you say about the you know, the about the thing of follow up? I’ve heard a really cool saying that I like that the money is in the follow up. And I guess maybe it depends a little bit on the industry. But what are your general thoughts around follow up?

Jorge Meléndez [2:45]
Look, I’d say that if, let’s forget about the industry, I mean, let’s say if we’re, if we’re any industry where we’re serving clients, we have to learn how to follow up. Why? Because clients are there to be served. And how is the best way to serve a client following up on them…either because they’re real good client and you follow up on them…What are the needs are, or they could see that you have other things to offer, that’s number one. If they are a potential client, let’s say they’re a prospect in any way, shape, or form, you want to follow up on them. Why? Because sometimes you have to sit down and have a cup of coffee with a person three times before that person really gets who you are, and gets what you are about because sometimes we, we think that we’re so good at what we do, I remember a dear friend, coach them and he says, we think that we’re legends in our own minds, and we’re not. We’ve got to get out of being a legend. And we have to come out and connect with people. And we have to get behind from this camera… And we have to connect with people and have a cup of coffee and listen to them and say, You know what, whenever you feel that it’s the right time for you. I’m here and, and, and, and, and you have to put down and take notes. Like, if you see I have a board in the back. I call it my war room where I write down to people and I’m following up every month plus right now how I’m going to systemize it because I think that sometimes the minute you go on social media, it’s like we want to look professional, sound professional, attract professional, but sometimes it’s in the detail that we have to be professional. And that follow up, how are you connecting with people, how you just letting them know, you know what, you know, times change, maybe three months ago, you were going through a bad financial period, maybe right now, two months later, you’re in a better moment. And it’s not because you have the money, it means that you can look for a coach or not, maybe now that you have the money you want to be, you want to have a mentor, you want to have someone who supports you to get to a better place. And now you’re in a place where you’re not strict by money to make those decisions. Follow up is important in a lot of different ways. Sometimes it’s a cup of coffee, sometimes it’s just sending a little note saying, Hey, how are you? Are you okay. Sometimes it’s not being attached to the outcome. And other times it’s just saying, Hey, are you aware that I have this new product? There’s a lot of different ways.

Christine Schlonski [5:09]
Yeah. Yeah, I totally agree. And I also think when you have like a business, and you, you come from that place of your heart then and you truly care about people, it’s the most natural thing to do with your friends. You would follow up as well. Right?

Jorge Meléndez [5:25]
Absolutely. It’s like, it’s interesting, because when, when, when, when you have double careers, like, you know, I have a, an outside business, excuse me, outside of coaching, where I sell products to different people. And some of them are my friends. So, you know, what do I do the minute people come to my home, and we love to have people here, either for dinner, have a cup of coffee and share. So the minute they walk in, they see different things and say, What is that? I say here… Try it, taste it. So they have a tea, they have different beverages. They say Oh, I love it. I say okay. What does it do? It’s just for your wellness. So I just share with them. And I said, if you’re interested let me know, I just leave them there. I don’t even talk about it. No, I want to know more about it. So then I set them and I share it with them. But in a very friendly, approachable, accessible way. So I will treat my friends as a client, but I will treat a client as a friend.

Christine Schlonski [6:24]
Yeah, yeah, yeah I love that. It’s I also believe that, especially like, if you do one on one coaching, and you work really closely with a person, my philosophy is that if you wouldn’t want them for dinner at your home, don’t take them on as a client, because then you know it that it doesn’t, it’s not a good match. And if you take on a client that you know, it’s going to get on your nerves, and you can’t serve the way you want to serve, then it you know, it’s not good for them. It’s not good for you either.

Jorge Meléndez [6:58]
Oh, that is so true. Many years ago, a man called Michael Port, he’s a he’s an ex actor, and he coaches people and to do public speaking, and all that. He says, you want to make sure that the clients, you want to attract other people, not only because they want to pay for your services that people you want to be excited to serve. Because you’re in a moment, where they’re not looking for your coaching, they’re looking that they just want to have someone next to them, following their path, and you’re learning from them as much as they are learning from you. And that is critical that, you know, yes, we would like to coach maybe hundreds of people, but not maybe everyone is going to be your ideal client, and, and visualizing and writing down Who’s your ideal client is the one that’s going to be the ideal client to you as you get closer to them.

Christine Schlonski [7:45]
Yeah, yeah, yeah, I totally agree. It needs and you you can, you know, write it out, and you can make sure that you attract those people. And that you say no, to the people you don’t feel, yeah, you don’t feel you want to serve, because it’s not a good match. So wonderful. That’s already such a great input. Let me ask you…so when you had that experience, where you did not charge what you could have charged and had this big lesson, you learned what was a moment when, you know, you actually had like, the opposite experience, you stepped up for yourself, you made sure that, you know, you knew all the factors and you, you know, maybe you put yourself out on a little bit higher price or something. And then somebody said yes, to it.

Jorge Meléndez [8:47]
Okay, I’m going to talk to you also have a very recent experience as a consultant, almost, I would say, three years ago, I was approached by a consulting firm in San Francisco that they were going to serve a mining company, the third largest mining company in the world, and they have eight mines between Canada and Argentina. And they were gonna, we were gonna, I was gonna be part of a group of consultants that we were going to serve 17,000 people in a stretch of three years. So it was a lot of training to be done between Canada, Central America, South America, and all the way to Argentina. So I had no idea I had to learn from the bottom. But as soon as we got to Latin America, they saw my eagerness and my willingness to learn that I come up to go a head consultant and said, you know, Charlie, I feel that I could lead the project where we have a mining company work in Mexico, it was 2500 employees that we have to train in seven months, which was day and night. And I said, I’m willing to lead and I think that I’m, I’m willing to earn, and I think I could earn this amount of money. He thought about it, two weeks later says you’re in. So I had just started, I had only been working for almost six months only in Canada. When we start Mexico, I go from being a junior consultant to being the project manager of the project for a year, and it was doubling my daily salary. So it was great, because I believed in myself, I felt that I had the knowledge we’re going to Latin America, and I felt that, you know, I was really going to be have a sense of ownership of the project. And I had created a great relationship with the 12 to 15 consultants that we’re going to be working in Mexico with us. So that was sent me a great example of when you believe in yourself, you have to speak up, you got to tell the person you know, in a very loving but firm way and let them know how you trust your abilities and how you willing to be guided, but how you can play a bigger game

Christine Schlonski [10:48]
yeah, wonderful. Thank you so, so much. Um, so basically Believe in yourself, serve as good as you can, give it you all, put in your heart and the right people will come your way and you know where success goes, money follows.

Jorge Meléndez [11:08]
Oh, yeah. And at the same time, you have to continue your own personal growth system. You know, even as the opportunity waits or it takes time for some some of them to show up you have to continue to at least read every day or listen to audios, listen to audios, like the one they’re listening to right now, or watch videos, things that are going to develop your mind, your spiritual growth, your personal growth, your mindset, and at the same time, your skill set. So you have to continue all types of hone your skills and be ready, because the minute you get complacent, then you’re going to come from a place of expectation and demand versus when you continue to hone your skills, you’re going to come more from a place of growth and learning and sharing.

Christine Schlonski [11:54]
Yeah. Yeah, and I think that’s also what people want to see. They want to see that you keep growing, that you keep learning and developing. And, you know, if, if you have somebody like this as a coach, then they can always take you to the next level. Otherwise, at some point, your clients might, you know, grow more than you do. And then you know, you’re kind of losing the business as well.

Jorge Meléndez [12:21]
Absolutely. It’s like right now I’m sitting down I’m making my my planner for next year in are already having the first trimester of 2019, at least 75% of the trainers, and I’m going to be doing as a participant learning. You know, Randy Gage has a speaker school in January in Miami. I’m going to be there why, because I want to continue to develop my skills as a presenter, I’m going to be in another abundance training that I’m going to be doing and that me as a student in Mexico. So I’m going to be in Las Vegas and another training in March. So the first thing I do as as, as a speaker myself, and as a coach is how am I going to continue to grow and develop? What books am I going to be reading next year? This year I read over 30 books. So next year, I want to read at least 25 to 30 books at least two books a month. I want to read a lot. Not for me, also, how can I serve others? What do I want to be exposed to to grow? Who, who’s going to be my circle of influence? So I know that I’m continuously learning from people that have grown that are where I want to get to.

Christine Schlonski [13:27]
yeah, beautiful, you know, to to finish off, I know that a lot of successful people have mantras or affirmations. Or maybe they use some quotes that inspire them . What do you use to, you know, tell yourself or to motivate yourself that you’re on the right path? What could you share with us?

Jorge Meléndez [13:53]
I have two things. One I learned from ..Well, I was doing it. But the minute I read his book, I really got conscious about it. Over the last year, I get up every morning at five in the morning. And from five to seven, I’m in quiet, reflecting, writing, writing my daily blog. And every morning, I sit down in this chair, I go back, I look at the horizon, and I just thank the universe and I thank God for my life for all the blessings that I have.. my wife, my dogs, the family I have. And then at that moment, I say, Muse, let me be used as an instrument of change to this world. And I just invoke the universal Muse to let me channel whatever comes up to me and I, and I’m grateful for whatever comes out. And then Steven Pressfield in a book that he has called the War of Art… He talks about every morning, being grateful to the Muse. And and when I read that book, as a matter of fact, I read it this year, it blew me away, I said, Wow, I didn’t do it so emphatically and so nice as he does, but every morning I’m grateful for what I get inspired by. So that’s one of the two things. And every time I’m going to walk on a stage or I’m going to do a presentation I do the Serenity Prayer.

Jorge Meléndez [15:18]
It’s God God grant me the serenity that all the difference you know, I know it in Spanish and English Dios concédeme la serenidad para aceptar las cosas que I can’t change, the wisdom to change those that I can and Brave or the courage I can’t get it in English. I know it in Spanish. I have it wired up. But I always do the Serenity Prayer before I get on a stage. And I always say, use me as a channel to make a difference. Use me as a channel and remove my ego for whatever I’m doing that it doesn’t get in the way to serve people.

Christine Schlonski [15:55]
Oh, wow. Wow. That’s, that’s very impressive. Yeah, I’m going to put that in the show notes. So maybe we can put it in Spanish and in English, because I’m quite sure, you know, a lot of Spanish speaking people do speak English, and can listen to that wonderful interview as well. Well, thank you so, so much for your time. Where can people find you?

Jorge Meléndez [16:15]
People can find me at my website, I say, go to www.jorgemelendez.com.mx. Because out of Mexico, I said, I wanted to use a Mexican tagline. And that’s where you’re going to find me. I have my pages on Facebook. From there, you will be able to find all of my social networks and all that. But that’s my website. There you can see my blog, you could connect with my podcast to connect also with my YouTube channel and with products that are going to be presented shortly.

Christine Schlonski [16:43]
Okay, wonderful. Yeah, I will put everything in the show notes so people can follow you. And they just need to click a link and then they are taking your way

Jorge Meléndez [16:52]
Thank you very much.

Christine Schlonski [16:53]
Thank you so so much for sharing your amazing stories with us and the wisdom and like the golden nuggets in each and every one of them. I’m very excited that I had the opportunity to have this interview and to learn directly. And now that, you know, we’re putting it out that the audience can also take those golden nuggets and make their lives better.

Jorge Meléndez [17:17]
Thank you. It’s been a privilege and an honor for me to be on your show. I I hope that now when I go in English, I get to have you on my show. So we could talk about your story. So that’s going to be happening shortly as I told you a starting in the new year with me coming out with English content. So I’m looking forward to that right now. 90% of our content is in Spanish. But it’s been an honor to talk to you and to know you and also coming from a country with one of my sisters was born. So there’s a connection there. So I’m grateful for being here. And I thank you for letting me share myself with the audience.

Christine Schlonski [17:51]
Thank you so much Jorge. Have a wonderful day.

Jorge Meléndez [17:54]
You too. Thank you.

Christine Schlonski [17:55]
I hope you had fun today. I just love how Jorge starts his day of how he says his little prayer and how he tunes into spirit and gets his amazing downloads for his wonderful blogs. I hope you have enjoyed some of them. You will find him on jorgemelendez.com.mx for Mexico. And you can read all about him or check him out on Facebook. And yeah, just have fun and make sure you connect with him. So for the full show notes, the transcript the episode itself, all the resources mentioned as well as a little prayer in Spanish and translated into English you need to hop over to www.christineschlonski.com where you find the whole episode including all this amazing stuff for you to support you on your journey to give more of your gifts to the world and to get well compensated as well. To help you with a mindset shift, I have created amazing Sales Journaling Prompts that have had me to create a lot of money and revenue in my life. And I would love for you to use them, to try them out to shift your mindset from a sales mindset to a sales success mindset and the journaling prompts you can also hop on over to christineschlonksi.com. Join the Success Library, check them out there and directly download them and then just use them… pretty simple. Have an amazing day. Thank you so much for being here, enjoy wherever you are in the world. And thank you for giving your gifts to the world. Bye for now.